faq'S

Frequently asked questions

How much is delivery?


Our delivery fees are a flat $12 for orders up to $50.00 within Australia. For orders $50.00 or over (excluding shipping) within Australia shipping is free. We also offer the option of Express Post for a flat fee of $15. Perfect when you need that last-minute gift or product.

We also offer Click & Collect from our warehouse in Tullamarine. Our warehouse is open 7:30am to 3:30pm every business day in Tullamarine and you can come and pick up your parcel. Select Click & Collect at checkout and we will email you when your order is ready to pick up with the address details.




Do you accept returns?


We accept change of mind returns as long as the item is in the original packaging, has not been used and no seals have been broken. For more information read our returns policy. Please note we don't process refunds for natural wear and tear or damage caused after the order has been received.




How does Mother Nature & You choose what brands and products to stock?


Mother Nature & You only sources and stocks the best beauty, skincare, fashion, home and lifestyle products that are 100% vegan. We ensure everything is SLS (sodium lauryl sulphate) and paraben-free and not tested on animals.




Are you cruelty-free and vegan?


All of our products are free of animal testing and 100% vegan. That is a key criteria in anything being sold on the site. Many of our products are approved by PETA, Leaping Bunny, Certified Cruelty Free, NATRUE or the Vegan Society.




What payment methods do you accept?


We accept Paypal and Credit Cards.





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